Why would I want to use a Travel Creator to help me plan my next holiday?
Our Travel Creators help you find off the beaten track adventures and experiences (that you may not have access to alone) as well as provide a personalised service. So with their help, you can fully customise and create trips that suit your needs and ultimate travel style. Let your Travel Creator deal with the details, so you can focus on what's really important - having the best time, relaxing and making incredible memories! After all, Holidays are supposed to be stress free right?
How can I trust the credibility of your Creators?
Travel Creators undergo a thorough vetting process before they can work on our platform. Some of the things we investigate during the process include identity and business verification, professional liability insurance and business documentation reviews to ensure that they are who they say they are and provide the services they claim to provide.
How do I know which Travel Creator to choose?
We know, with so many amazing options, it's tough to narrow it down to one creator. But we have some catchy filters that may help inspire and connect you with a Travel Creator that resonates with your personal style the most! Once you’ve found someone that catches your eye, you’ll work with them to turn your perfect trip into a reality. Think of it as a sort of “travel cupid”: Sometimes when you know, you just know.
How do I contact my Travel Creator?
Initially your first form of contact might be via the chat function, email or enquiry through the link on the platform. You may opt to continue using these methods or include Whatsapp to call easily. We do recommend that you keep all communication through the platform directly, this ensures that you receive the best experience.
How long will it take to hear back from my Travel Creator?
Although our Travel Creators may seem superhuman, they aren't within laptop/cellphone range 24/7! Please allow roughly 24-48 hours for a response. If, for some reason you’re experiencing any trouble - simply pop us an email mailto:firstname.lastname@example.org and a member of our team will assist you!
What will my trip include?
Your trip can include anything you’d like it to. We’re all about you, as the traveller, having the freedom to fully customise your adventure to suit YOUR travel needs. But for an idea of the basics, each trip has its inclusions/exclusions/optional information listed at the bottom of the page! Or you can simply pop your Travel Creator a message to confirm what you need and what you would like to be included/removed from your next trip.
What if I want a trip for a longer period than the listing provided by a creator?
With Travel Creators, you can mix and match items/elements of a trip or chop and change them how you wish with your Travel Creator. They are not set in stone. Whereas other travel platforms sell set packages, the trips you book with Travel Creators can be customised to suit your interests, needs and travel style.
I’ve booked my trip, do I lose my Travel Creator?
Absolutely not! Your Travel Creator is there to support you throughout your entire travel process, from start to finish. They will be available via the platform, email, calls or whatsapp (some might even be with you during your travels, depending on what type of experience you’ve booked) to ensure your adventure lives up to your expectations and theirs.